Guest Services and Guidelines
Speed Limit: Please observe the 5 MPH speed limit at all times while in the resort.
Parking: One car per site. Display car pass in your driver’s side window with site # visible or it will be subject to being towed. No car will be allowed in the resort without a car pass.
Quiet Hours: Be courteous to your neighbors – No loud or excessive noise from 12 AM – 8 AM.
Trash: Pleases RECYCLE to benefit Urban Conservation Corps. Blue bags are for aluminum and plastic. Clear bags are for trash. Cardboard can be folded and left out. Trash receptacles are also located throughout the park and in front of restrooms as well as maintenance. Please keep your site clean at all times. Extra trash bags are available at the Office or from Resort Staff.
Management: Management is not responsible for any loss due to fire, accident, theft, damages, injury or death of any resident or any guest of resident, property or vehicle of either. It is recommended you don’t bring valuable items or if you do, please lock them in your vehicle for safety.
No Refunds: Whether you choose to leave early or are asked to leave the premises.
Pool: PLEASE NOTE NO LIFEGUARD ON DUTY. No persons under the age of 18 without adult supervision. Pool hours are 9 AM -12 AM. No Glass Containers, Food, Coolers, or Beer Bongs. No smoking in pool area. Complimentary plastic cups are available at the pool grill.
Clubhouse will be open to cool off before and after the concert. No smoking in the clubhouse or patio.
Restrooms/Showers: We have 4 areas throughout the resort with 20 showers for our guests.
Security: There will be security at all times. Guests may go in & out of the resort. Wristbands and car tags will be checked and are required to re-enter.
Drugs/Underage Drinking: All guests under the age of 21 will have a RED wristband. Please do not serve alcohol to any guest with a RED wristband. Should Security find any drugs, underage drinking or contraband the local authorities will be summoned and guests will be asked to leave with NO REFUNDS.
Checkout Time: 12:00 Noon.
Office Hours: Wednesday 8 am-5 pm; Thursday 9 am-10 pm; Friday 8 am-5 pm; Sat & Sun 8 am-3 pm.. Emergency Contact Number: 760-360-4040 or 760-396-6600 Staff at resort 24 hours.
Internet Access is available throughout the resort. Login is shrv000 and the passcode is france to connect to one of the four access points; SHRV1, SHRV2, SHRV3 or SHRV4.
Coffee: Complimentary coffee is available at the Patio Coffee Bar from 8 am to 11 am.
Food: Feel free to bring your own food and beverages. NO GLASS containers are allowed. Shadow Hills RV Resort will also be offering breakfast, lunch and midnight BBQ at affordable prices.
Ice, Toiletry and Supplies: Available for purchase in the office. Office can advance cash from your debit card for a $5 fee up to $50 and 10% fee for any amount over $50.
Shadow Hills Shuttle Service to festival. Pick up & drop off is on the north side of the Office. Purchase your pass at Stagecoach.com. Limited tickets available on Friday morning in the office.
Tents: Maximum size for tents and EZ ups are 10 x 10 for each site. All vehicles, tents, and EZ ups must fit on site.
Taxi Service: Available from Yellow Cab of the Desert – 760-340-8294. Approximate cost $30 Please request a van if you have 5 to 6 people.
Wind: We have wind advisories during the month of April. Be well prepared with a good tent and EZ Up stakes. Bring your awnings in and put your EZ Up at its shortest setting and take the fabric off before you go to the concerts.
Charging stations are located at Meadows Restroom Vanity and Clubhouse.
I.D. Bracelets MUST be worn at all times during your stay. Absolutely no guests are allowed to visit resort. Car Tags MUST be in your vehicle and tents/RVs at all times during your stay. Tags on vehicles will be checked on re-entry to the resort.
REPLACEMENT BRACELETS AND VEHICLE TAGS ARE $100.00 EACH.
Parking: One car per site. Display car pass in your driver’s side window with site # visible or it will be subject to being towed. No car will be allowed in the resort without a car pass.
Quiet Hours: Be courteous to your neighbors – No loud or excessive noise from 12 AM – 8 AM.
Trash: Pleases RECYCLE to benefit Urban Conservation Corps. Blue bags are for aluminum and plastic. Clear bags are for trash. Cardboard can be folded and left out. Trash receptacles are also located throughout the park and in front of restrooms as well as maintenance. Please keep your site clean at all times. Extra trash bags are available at the Office or from Resort Staff.
Management: Management is not responsible for any loss due to fire, accident, theft, damages, injury or death of any resident or any guest of resident, property or vehicle of either. It is recommended you don’t bring valuable items or if you do, please lock them in your vehicle for safety.
No Refunds: Whether you choose to leave early or are asked to leave the premises.
Pool: PLEASE NOTE NO LIFEGUARD ON DUTY. No persons under the age of 18 without adult supervision. Pool hours are 9 AM -12 AM. No Glass Containers, Food, Coolers, or Beer Bongs. No smoking in pool area. Complimentary plastic cups are available at the pool grill.
Clubhouse will be open to cool off before and after the concert. No smoking in the clubhouse or patio.
Restrooms/Showers: We have 4 areas throughout the resort with 20 showers for our guests.
Security: There will be security at all times. Guests may go in & out of the resort. Wristbands and car tags will be checked and are required to re-enter.
Drugs/Underage Drinking: All guests under the age of 21 will have a RED wristband. Please do not serve alcohol to any guest with a RED wristband. Should Security find any drugs, underage drinking or contraband the local authorities will be summoned and guests will be asked to leave with NO REFUNDS.
Checkout Time: 12:00 Noon.
Office Hours: Wednesday 8 am-5 pm; Thursday 9 am-10 pm; Friday 8 am-5 pm; Sat & Sun 8 am-3 pm.. Emergency Contact Number: 760-360-4040 or 760-396-6600 Staff at resort 24 hours.
Internet Access is available throughout the resort. Login is shrv000 and the passcode is france to connect to one of the four access points; SHRV1, SHRV2, SHRV3 or SHRV4.
Coffee: Complimentary coffee is available at the Patio Coffee Bar from 8 am to 11 am.
Food: Feel free to bring your own food and beverages. NO GLASS containers are allowed. Shadow Hills RV Resort will also be offering breakfast, lunch and midnight BBQ at affordable prices.
Ice, Toiletry and Supplies: Available for purchase in the office. Office can advance cash from your debit card for a $5 fee up to $50 and 10% fee for any amount over $50.
Shadow Hills Shuttle Service to festival. Pick up & drop off is on the north side of the Office. Purchase your pass at Stagecoach.com. Limited tickets available on Friday morning in the office.
Tents: Maximum size for tents and EZ ups are 10 x 10 for each site. All vehicles, tents, and EZ ups must fit on site.
Taxi Service: Available from Yellow Cab of the Desert – 760-340-8294. Approximate cost $30 Please request a van if you have 5 to 6 people.
Wind: We have wind advisories during the month of April. Be well prepared with a good tent and EZ Up stakes. Bring your awnings in and put your EZ Up at its shortest setting and take the fabric off before you go to the concerts.
Charging stations are located at Meadows Restroom Vanity and Clubhouse.
I.D. Bracelets MUST be worn at all times during your stay. Absolutely no guests are allowed to visit resort. Car Tags MUST be in your vehicle and tents/RVs at all times during your stay. Tags on vehicles will be checked on re-entry to the resort.
REPLACEMENT BRACELETS AND VEHICLE TAGS ARE $100.00 EACH.
